Things To Consider When Selling Property With An Open Insurance Claim

by | Aug 11, 2025

Selling a house is already stressful. When there’s an open insurance claim involved, things can feel even more complicated. Even under ideal conditions, filing and processing an insurance claim takes time. You might be waiting weeks or even months before the process is complete.

But here’s the good news: having an open insurance claim usually doesn’t stop you from selling your home. Most of the time, it’s still possible to go through with the sale. However, there are important details and risks you’ll need to keep in mind to avoid delays or confusion.

If you’re planning to sell a property while a claim is still pending, it helps to be informed. Knowing your rights and responsibilities will make the process smoother and more transparent. Read on to learn what you need to consider when selling a home with an unresolved insurance claim.

Homeowners discussing open insurance claim

Selling a House with an Open Insurance Claim: What Every Homeowner Should Know

Yes, you can sell a house even if there’s an open insurance claim. However, you’ll need to choose how to handle it. Sellers usually have two main options in this situation.

First, you can transfer the benefits of the insurance claim to the buyer. This means the buyer receives the funds and handles any future repairs. Before doing this, it’s smart to have a legal expert review the paperwork. An attorney can help you avoid contract issues and protect your interests.

Second, you can choose to keep the insurance benefits yourself. If you go this route, you’ll likely need to lower the home’s sale price. That’s because the buyer will take on the cost and responsibility for the repairs. However, keeping the claim may limit your ability to collect full repair funds later. This is especially true for recoverable depreciation or replacement costs.

Once the house is sold, you can’t do the repairs yourself anymore. Because of that, you may lose access to part of the insurance money. Buyers and sellers should both understand how this decision affects the final deal. Talking to your real estate agent and insurance company can help clarify the next steps.

What to Do if You Keep the Payout from a Home Insurance Claim

If you’ve received a payout from your insurance claim and plan to keep it, here’s what to consider. You still have important responsibilities even if you don’t use the payout for repairs. Following the right steps helps avoid issues during the home sale process.

  • Document the price reduction: Always note how much you lowered your asking price due to the insurance claim. Include this in the seller disclosure form to stay transparent with potential buyers. This prevents confusion or legal concerns during negotiations.
  • Complete all inspections: Make sure all inspections related to the damage are finished before listing your home. Buyers need accurate information about the condition of the property.
  • Inform your insurance company: Notify your insurance provider that you plan to sell the home. They may request a re-inspection before the sale. Give them enough time to schedule this.

Being upfront and thorough protects you and builds trust with buyers. It also reduces the risk of delays or disputes. These simple steps ensure a smoother selling process and protect you legally.

Real estate agent advising home seller

What Home Sellers Need to Know About Open Insurance Claims

When selling a home, unresolved insurance claims can create unexpected hurdles that delay or derail the transaction. Many sellers overlook how open claims, especially from storm damage or water issue, can affect a buyer’s perception or a lender’s approval. Understanding how these claims impact your sale is essential to ensuring a smooth, transparent, and financially secure real estate process.

Sellers Must Disclose Hidden Problems

If you’re selling a property, honesty is key, especially about past damage or repairs. Sellers have a legal responsibility to tell buyers about hidden problems that affect the home’s value. These issues may not be easy to spot, but they can greatly impact a buyer’s decision.

Be Honest With Your Real Estate Agent

Always be upfront with your real estate agent. Tell them about any damage, repairs, or insurance claims. This allows your agent to properly share the information with potential buyers.

Trying to hide open claims or damage could cause legal trouble later. It could even stop the sale or lead to lawsuits. Buyers can often uncover issues during inspections, so it’s better to disclose them early.

Transparency Helps the Sale Go Smoothly

Being transparent builds trust and helps the sale move smoothly. It also protects your reputation as a seller. Clear communication benefits everyone involved in the transaction.

Agent guides seller on insurance paperwork

What to Expect from Homeowners’ Insurance Claim Processing

After you file a homeowners insurance claim, your insurer must acknowledge it within 14 days. They will then send you the required forms and clear instructions. This includes a sworn statement about the damages or losses you experienced.

Once you complete and return all the paperwork, the company has 90 days to respond. During this period, they will review the documents, assess damages, and make a decision. If there are no disputes, they must pay the approved amount within that time.

This timeline applies to most general claims and helps ensure fair and timely processing. Knowing this process can help you track delays and take action if needed. Always keep records and follow up to avoid unnecessary wait times.

Understanding “Cash Value” in Home Insurance

When you buy home insurance, you must choose how your belongings are valued. The two common options are Actual Cash Value (ACV) and Replacement Cost Value (RCV). These choices determine how much money you’ll receive if something is damaged or lost.

How Actual Cash Value (ACV) Works

Actual Cash Value considers depreciation. That means your items lose value over time as they age or wear out. If your couch is five years old and gets damaged, your insurer pays what it’s worth today, not what it cost new. This option usually results in lower payouts. It may be more affordable, but it often leaves you with less money when you need to replace items.

 What Replacement Cost Value (RCV) Means

Replacement Cost Value covers the full price to replace your damaged items with brand-new ones. There is no deduction for depreciation. If your five-year-old couch is ruined, you’ll get enough money to buy a similar new one. This type of coverage provides more security after a loss. However, it typically comes with higher premiums.

Choosing the Right Option for Your Needs

RCV generally gives more value because it helps you fully recover after a loss. ACV is cheaper, but you’ll pay more out-of-pocket to replace things. Always compare both options before deciding. Pick the one that balances your budget with your need for reliable coverage.

How Insurance Payouts Are Treated as Income

Money received from property insurance is usually not treated as taxable income. That means you generally don’t pay taxes on it. These payouts are meant to help you recover from damage, not to provide profit. However, if you profit from the payout, you may owe taxes.

For example, if the insurance company pays you more than what you originally paid for the property, it could be taxed. This can happen because home values often increase over time. The insurance company might base the payout on the current value, not the original price.

How to Avoid Taxes on Insurance Payouts

The way you use the insurance money can impact whether you owe taxes. Reinvesting the funds into repairs or rebuilding the home may help reduce your tax bill. This approach aligns with IRS rules for non-taxable insurance proceeds used for restoration.

To make sure you’re making the best financial decision, talk to a tax advisor or legal expert. They can help you understand your specific situation. Every case is different, and professional advice ensures you don’t face surprise tax bills later.

Couple discussing legal options for insurance claim

Understanding Insurance Claims in Depth

If you’re still unsure about how insurance claims work, there are helpful resources to guide you. These materials explain what to expect and how to protect your rights.

We’ve created several easy-to-read ebooks designed to walk you through each step of the process. They cover essential topics and give you the confidence to deal with insurance companies.

The Insurance Adjuster’s Role

Insurance adjusters evaluate damage after you file a claim. They inspect the issue, take photos, and estimate costs. Their goal is to determine the fair payout based on your policy. They work for either the insurance company or independently. Some may be hired by you directly to represent your interests. It’s important to understand their role so you can prepare for the process. Knowing your rights helps you avoid low settlements and ensures fair treatment. Stay informed to protect your claim outcome.

Insurance Response Timelines

Insurance companies typically respond within 15 to 30 days after receiving your claim. This timeframe may vary depending on the type of insurance and the complexity of the situation. Delays can happen if documents are missing or if further investigation is needed. You can contact the company to follow up if you don’t hear back. Always review your policy to understand specific deadlines. Acting quickly helps speed up the process and reduces stress during an already difficult time.

Property Damage Insurance Claims Explained

Start by taking clear photos of the damage. Gather any receipts or proof of ownership. Contact your insurance company as soon as possible. Fill out the claim forms accurately and honestly. Submit all required documents promptly. Follow up regularly for updates. Cooperate with the adjuster during inspections. Keep a copy of everything you send. Being organized can speed up the process. Acting quickly and staying informed helps protect your financial recovery after damage happens.

Tips for Choosing the Right Insurance Lawyer

Choosing the right insurance lawyer can save time and stress. Start by checking their experience with open insurance claims. Look for lawyers who clearly explain your legal options. Always read reviews or ask for referrals. Make sure they specialize in the type of insurance case you have. Ask about fees upfront to avoid surprises. Meet with them before deciding to ensure you feel comfortable.

A good insurance lawyer will protect your rights and help you get what you deserve. Choose wisely.

Conclusion

Selling a property with an open insurance claim doesn’t have to be overwhelming if you take the right steps. The key is transparency, planning, and knowing your legal and financial options. Whether you choose to transfer the claim or adjust the sale price, clear communication with your agent, buyer, and insurance company is essential. Make sure you disclose all details, complete necessary inspections, and document everything properly. Doing so protects your interests and builds trust with potential buyers. With the right approach, you can sell your home successfully, even with a pending claim. Be informed, stay organized, and take action early.

FAQs

Can I sell my house with an open insurance claim?

Yes, but you must disclose it to buyers and clearly state your plans for the claim. You can either transfer the claim to the buyer or adjust the sale price. Legal and real estate guidance is highly recommended.

Who gets the insurance money if I sell the house?

It depends on how you handle the claim in the contract. You may transfer the claim to the buyer or keep the payout. If you keep it, you may need to lower the sale price. Always get legal help to clarify terms.

Will an open claim lower my home’s value?

Often, yes, especially if the repairs are not completed before listing the home. Buyers may see this as an added risk or cost. Adjusting your price fairly can help maintain buyer interest and avoid delays.

Do I have to tell the buyer about the insurance claim?

Yes, full disclosure is legally required in most states. Hiding it can lead to lawsuits later. Buyers also expect transparency for inspections and financing. Always document the claim in the disclosure form.

Can the sale be delayed by the insurance company?

Sometimes, especially if they need to reinspect before closing. Contact your insurer early to avoid hold-ups. Keeping them informed helps streamline the process and protects your eligibility for remaining funds.

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Elie Deglaoui - Author

Author

Elie Deglaoui

Elie is our office admin who handles all our day-to-day tasks and makes sure we always stay on track. He brings his love of music and sports into the office everyday to always liven up the environment. His outgoing personality makes it easy and fun for him to talk to homeowners, homebuyers, and everyone in between.

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